It takes more than a week to grow a small business…

Building on your Success

Meeting today’s objectives while preparing for tomorrow’s challenges

Presentations will be in english only.
However you will be able to adk questions in both french or english.

Times	Room A	Room B	Room C
9:30 - 10:00	Registration
10:00 - 10:15	Opening Comments Wes Armour Armour Transportatinon Systems
10:15 - 10:45	Customer Service Leanne & Steve Taylor Rydan Customer Relation Management
11:00 - 12:00	Marketing Communication Pauline Bissett Bissett Matheson Marketing	Family Business Andree Savoie - Acadian Construction Ltd. Peter & Anne Marie Ford	Seeking Help? Chris Wentzell Kensington & Assocates
12:00 - 1:00	Keynote Luncheon Speaker TBA
1:00 - 2:00	Youth Entrepreneurship Panel Ken LeBlanc - Property Guys (Franchising) Donald Poirier - INNSystem
2:15 - 3:15	HR Issues TBA	Succession Planning Luann Jones-Foster KPMG	Innovation Kevin Brown Kensington & Assocates
3:30 - 4:30	Meeting Your Banker Mathieu Bourque BDC	Customer Service Tim & Tracey Durling Doc Dylans, Dirt Bag Saloon Jon Andrews Shoe Tree	Accessing Resources Jean Lee, BNB TBA, TED Nikos Athens, EGM Pierrette Williams, ACOA
4:30 - 5:00	Wrap Up
Business After 5